Working With ARC

Working With ARC

ARC is headquartered in Nashua, New Hampshire. Founded in 1998, the company specializes in the all aspects of test systems, test fixtures and manufacturing for the Mil-Aerospace industry. Additionally, ARC also provides engineering services that include circuit card redesign, reverse engineering, depot repair, and system rehost.

The Founders of ARC are former Raytheon employees with vast experience in functional test, project management, manufacturing, and depot repair. ARC’s early customer base began with servicing the FAA, providing system sustainment, technology refresh, and the test systems to support and repair these electronic systems. Over the course of 12 years, ARC has earned the continued trust of customers like the FAA, DOD, BAE Systems, Northrop Grumman, Raytheon, and General Electric Corporation.

Access to ARC is available through large loading docks able to accommodate shipments of any size. We are in close proximity to Manchesterand and Logan International Airports, and several express shipping organizations. Our knowledgeable and highly skilled staff has the tools and resources to ensure our customers’ requirements are met or exceeded.

Company Structure

  • 55 Engineering and Manufacturing professionals
  • Modern 25,000 Sq. Ft. facility
  • Lean-Manufacturing designed production area
  • Capable of high volume product/system manufacturing
  • Fully integrated ERP system
  • Facility Clearance: Secret
  • GSA Contract Holder
  • DESP III Team Member
  • AMCOM Express Team Member

Bench

ARC maintains a highly skilled and experienced workforce with less than a 5% annual turnover rate. We are committed to constant recruiting of not only experienced staff, but also working with many of the local colleges and universities, interviewing potential technical employees.

Training

Employee training is an essential part of maintaining our skilled workforce. Employees have required minimum training on quality, and safety, and are encouraged to participate in voluntary training as well. As an example, ARC engineering hosts an after-hours bi-weekly FPGA session to help the engineering teams share experience and knowledge as it pertains to FPGA design. ARC engineers are also required to maintain vendor certifications and participate in vendor led training.

  • Electrical and Mechanical engineers specialized in:
    • Test System Design
    • CCA Design & Embedded Systems
    • Cable Harness Design
    • Complex Enclosure and Box Design
  • Software engineers specialized in:
    • Test Program Set Development
    • Custom Software Applications
    • NI CVI/LabWindows, TestStand & LabVIEW
    • .NET Language (C#, C++, VB) Development
    • Database (SQL Server, Oracle, MySQL) Design and Development
  • Manufacturing employees (technicians/assemblers) certified in:
    • IPC-610
    • IPC-620
    • J-STD-001
  • Dedicated Technical Project Management Team
    • Defined project lifecycles
    • Standard Design Review Schedule

Commitment to Quality

ARC is committed to quality in all of our deliverables – hardware, software, and documentation. Our dedicated quality department inspects all incoming parts and all internal workmanship at designated inspection points. We have a published Quality Manual which is a required read for all employees. From our quality manual:

Quality Policy


ARC Technology Solutions recognizes that the disciplines of quality, health and safety, and environmental management are an integral part of its management function. The Organization views these as a primary responsibility and to be the key to good business in adopting appropriate Quality standards.

The organization Quality policy calls for continuous improvement in its Quality management activities and business will be conducted according to the following principles:

We will:

  • Comply with all applicable laws and regulations
  • Follow a concept of continuous improvement and make best use of its management resources in all Quality matters
  • Communicate its Quality objectives and its performance against these objectives throughout the Organization and to interested parties.
  • Take due care to ensure that activities are safe for employees, associates and subcontractors and others who come into contact with our work
  • Work closely with our customers and suppliers to establish the highest Quality standards.
  • Adopt a forward-looking view on future business decisions which may have Quality impacts.
  • Train our staff in the needs and responsibilities of Quality management