About

OUR EXPERIENCE

With leadership in the test and automation industry since 1999, our team of experts, have backgrounds from top electronics, defense and manufacturing solution vendors.

Although we have seen a wide gamut of challenges we understand that your most challenging manufacturing problems are unique to you or have unique requirements for your products. We have an experienced staff with multiple disciplines that can relate your problem to solutions we have worked on before, but give you the custom solutions giving you an edge in solving your challenges. Let our experience work for you and get you to a better solution faster.

Working with ARC

WHAT TO EXPECT

For over a decade, ARC has been providing technical productivity solutions in automated test equipment (ATE) and torque assembly to a vast range of customers. Our team at ARC has the unique ability to analyze and fully understand the architecture of our customers’ technical product or manufacturing assembly. Our most successful functional test development and assembly solution efforts are the result of our existing and continuously growing expertise coupled with our ability to become as knowledgeable of the customer’s products as the customer’s own design engineers themselves. ARC is the only technical solution provider that blends these two critical needs.

Sales Process

You will work with an assigned account manager, or in some cases, an internal sales professional to help guide you through the quote and proposal process. If it is a standard product, or build-to-print project, those can usually be completed directly with the inside sales and applications team. If a new concept or custom project is required, the account manager and our application engineering team will first understand YOUR challenges and goals, and then create a technical solution proposal yielding both productivity and ROI. ARC sales team will submit a formal price proposal (either as a budgetary rough order of magnitude (ROM) or fixed price) and will discuss the solution so we can understand if it achieves all of your objectives. The proposal may contain concept models/drawings, technical details and sufficient software definition to allow ARC and you to successfully determine how the project implementation will unfold.

Project Manager

Upon award, ARC shall assign a single individual with the qualifications necessary to execute all program management (PM) functions specified in the statement of work. It is a collaboration with our customer and it is the responsibility of the customer point of contact to assist in planning, directing, and scheduling all tasks described in our project plan to ensure the tasks and milestones are successfully completed to meet program requirements. Customer has direct access to senior management sufficient to obtain the necessary resources for the program on a timely basis.

ARC shall submit a project schedule to the Buyer. As a minimum, the project schedule must include all deliverables as defined in this SOW. The project schedule and associated progress shall be discussed and updated as part of the weekly status reviews.

Meeting and Reviews

ARC shall host all design review (or technical interchange) meetings and supply regular project status reports throughout the duration of the project. The project reports shall highlight any schedule variances and any technical or schedule risks along with risk-mitigation actions items. Conference calls, virtual (GoTo) meetings, onsite visits (at ARC, or customer site), and emails are all leveraged methods of conveyance to ensure project deadlines and implementation are successfully met.

Quality

During the design and manufacturing process, ARC follows quality processes during your project phases and has strict inspection and quality standards to meet your needs and to ensure your project is delivered right the first time. To view our quality statement click here: ARC’s Quality Policy

ARC is ISO 9001:2015 registered.

WHAT OUR CUSTOMERS ARE SAYING

“I found ARC to be very professional and extremely helpful throughout the project, from specification, through design and execution. The final project was as expected. I would definitely work with ARC again.”

Mike K. - Associate Scientist

“I have been working with ARC for 3 years. Having had experience with other companies in the out-source model, I have found that ARC is an order of magnitude more capable and responsive to my requirements.”

Dean B. - Operations Test Engineering Manager

“ARC had built circuit boards for us in the January time-frame. Both of them came out perfect. These were complicated boards with fine pitches between some of the leads, in addition to having some specialty components. There were no misplaced components; nor any bad solder joints or solder splashes. I certainly appreciate the quick turn-around that you gave us (as well as the additional help that your crew gave us to straighten out our parts list). I appreciate good workmanship and the pride ARC takes to create a quality output. It is obvious that your company clearly has a good process and good workers. Again thanks for all the help and exceptional work.”

ANONYMOUS - Program Engineering Manager

“Working with ARC Technology Solutions has been a great experience for us overall. We came to ARC with a tight development time frame to design and manufacture a test system. Their engineering team exceeded all of our requirements and expectations in developing the system in record timing. The program management and engineering group were always available for questions and kept us informed regarding the progress of our project. ARC has demonstrated, several times over, their ability to take a project from concept through design and layout and into production. ARC has provided us with excellent customer service and results. I look forward to the next opportunity to work with ARC Technology Solutions.”

VIMAL P - Electrical Engineer

“Working at ARC Technology Solutions, LLC as an engineer offers many exciting challenges in creating the best solutions to complex problems. It requires close collaboration and clear communication with customers, suppliers, and fellow engineers; therefore, teamwork is a key ingredient. Our engineers work with the most interesting and like-minded professionals in electrical, mechanical and software engineering. This company is a project-based company; therefore, you get to tackle real problems and find the best solutions. The world changes constantly; as does engineering. Every working day or project is different which means the engineer is constantly learning interesting techniques and designs. You might be helping to build high efficiency tooling for aero engines, radar surveillance, software, or manufacturing process verification systems. Here at ARC, opportunities to make a positive difference to the world are endless.”

- Working as an Engineer at ARC

“Working at ARC Technology Solutions, LLC as a Salesperson offers a wide variety in your day-to-day activities. This diversity is one of the main reasons why a career at this company in sales can be exciting. Team members regularly engage with different types of people, analyze emerging market needs, and propose ingenious solutions to different problems. We work with our customers to improve their businesses with custom solutions. This variety puts the salesperson in front of many different people within the company. You rarely get the same day twice, and each department will have different needs and priorities. Selling for ARC involves solving problems on the spot and brings the satisfaction of being accountable for overseeing each customer’s problem from start to finish. While everyone else in your company may be debating the pros and cons of empowerment, you are living it.”

- Working as a Salesperson at ARC

How Can Our Flexible Approach Help You?

For a free assessment of your current engineering challenge.